Tenants, you are tomorrow's landlord and will be looked after with the same commitment to maintaining a smooth and happy tenancy

We respect your rights as a tenant to quiet enjoyment and privacy during your tenancy. We are very different from traditional real estate agents, we won’t treat you as a number – we take the time to listen to your needs and assist you with a solution.

We do take the management of investment properties seriously and all we ask from you is that you pay your rent on time and that you care for the property as if it is your own home.

We will do our best to assist you with whatever you need during our time together. If you ever have a concern which you believe is not being treated fairly by our staff, please let us know and we will attend to it promptly.

YOUR RIGHTS AS A TENANTS?

If you are unsure of your rights and obligations as a tenant we recommend you download the information booklet relevant to your state

get-in-touch

WHAT'S THE BEST WAY TO GET IN TOUCH?

The best form of contact with our office is via e-mail rentals@myproperty-house.com.au. If you do not have access to e-mail, please contact our office by telephone 1300 784 158.

It is important that all general and maintenance requests are submitted to our office in writing. This allows us to keep records of all important tenancy issues and prevents an miscommunication. Please CLICK HERE to submit a maintenance request.

If you wish to visit the office to discuss any issues with a property management staff member, it is important to arrange an appointment time. Our property management staff are often out of the office conducting inspections and a prearranged appointment will ensure you are not left waiting.

Notice to Vacate

Should you decide that you will not be renewing your current lease,please CLICK HERE to download our vacating notice and guide to vacating. Please ensure you forward this to our office giving adequate notice according to your relevant state residential tenancy act.